Privacy Policy

Introduction

P.R.O AZUOGU & ASSOCIATES ("we", "us", "our" or "the Firm") respects the privacy of individuals who interact with our website, contact us electronically, or otherwise provide personal information to us.

This Privacy Policy describes the manner in which personal information may be collected, used, disclosed, retained and protected when you visit our website or communicate with the Firm through digital channels.

By using this website, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain any consent required by law before processing your personal information.

Information We Collect

Depending on how you interact with us, we may collect different categories of information.

Information You Provide Directly

You may voluntarily provide information when submitting an enquiry, contacting the Firm, requesting information or communicating with us.

• Full name
• Email address
• Telephone number
• Residential or business address
• Organisation or company information
• Information contained in your enquiry
• Documents or attachments you voluntarily submit
• Other information you choose to provide

Technical Information

When you visit our website, certain technical information may be collected automatically by our hosting provider, analytics tools or other technical infrastructure.

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate location derived from technical data
• Referring website
• Date and time of access

How We Collect Information

Personal information may be collected through several channels, including:

• Website contact forms
• Email communications
• Telephone communications
• Direct correspondence
• Meetings and consultations
• Documents voluntarily submitted to the Firm
• Website analytics and technical systems
• Other legitimate professional communications

We aim to collect only information that is reasonably necessary for the relevant purpose.

How We Use Personal Information

We may use personal information for legitimate professional, administrative, operational and legal purposes, including:

• Responding to enquiries and communications
• Assessing requests for legal services
• Communicating with clients and prospective clients
• Providing legal and professional services
• Managing appointments and consultations
• Maintaining professional and administrative records
• Complying with applicable legal obligations
• Protecting the security of our website and systems
• Preventing fraud, abuse or unauthorised access
• Improving website performance and user experience
• Managing internal operations
• Establishing, exercising or defending legal claims

We will not ordinarily use personal information for a materially incompatible purpose without providing appropriate notice or obtaining consent where required.

Legal Basis for Processing

Where applicable, the processing of personal information will be carried out on an appropriate lawful basis.

Depending on the circumstances, this may include:

• Your consent to the relevant processing.
• Processing necessary to take steps at your request before entering into an engagement.
• Processing necessary for the performance of professional or contractual obligations.
• Compliance with applicable legal or regulatory obligations.
• Legitimate professional or operational interests, where permitted by applicable law.

Where consent is the applicable basis, you may withdraw your consent subject to legal and operational limitations.

Sharing and Disclosure of Information

We do not sell personal information to third parties.

Information may, where necessary and lawful, be disclosed to appropriate persons or organisations for legitimate professional, legal, operational or regulatory purposes.

Examples may include:

• Professional advisers and consultants.
• Service providers supporting our technology, communications or administrative operations.
• Courts, tribunals, government authorities or regulatory bodies where disclosure is required or permitted by law.
• Other parties where disclosure is necessary for the establishment, exercise or defence of legal rights.
• Other persons where you have provided appropriate authorisation or consent.

Where third-party service providers process information on our behalf, we seek to use appropriate contractual and security safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal, professional, regulatory, accounting and record-keeping requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer required, we may securely delete, destroy, anonymise or otherwise dispose of it in accordance with applicable requirements.

Data Security

We take reasonable measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse or destruction.

Depending on the nature of the information and processing involved, security measures may include:

• Access controls
• Secure hosting and technical infrastructure
• Password and authentication controls
• Administrative safeguards
• Monitoring and maintenance of systems
• Secure handling of confidential information

Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where legally applicable.
• Object to certain forms of processing.
• Request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Raise a complaint regarding the handling of your information.

The exercise of these rights may be subject to applicable legal, professional and regulatory restrictions, including obligations relating to legal proceedings and professional confidentiality.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential website functions, understand website usage and improve the overall user experience.

Cookies are small data files stored on a device when a website is accessed. Depending on the technology used, cookies may remember preferences, support functionality or provide aggregated information about website usage.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services and Websites

Our website may contain links to external websites, platforms or services operated by third parties.

Those third parties may have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of independent third-party websites.

We encourage users to review the privacy notices of any external service before submitting personal information through that service.

Children's Privacy

Our website and professional services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our website where such collection would be inappropriate or unlawful.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that the matter can be reviewed.

International Data Transfers

Depending on the hosting infrastructure, technology providers and other services used by the Firm, personal information may be processed or stored outside Nigeria.

Where personal information is transferred or processed across jurisdictions, we will seek to comply with applicable data-protection requirements and implement appropriate safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, regulatory requirements or privacy practices.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

We encourage visitors to review this page periodically for the latest information about our privacy practices.

Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns regarding the handling of your personal information, you may contact P.R.O & ASSOCIATES using the Firm's official communication channels.